FAQ

Below you will find the questions we are asked most often. We always love hearing from you as it helps us improve and extend our product offering. Just send us an e-mail

Worldwide shipping is completely free. It is sent via regular airmail. However, if you prefer to receive your order via express mail, please contact us for a quote.

Your order is printed uniquely for you. See below for a quick reference of approximate processing times.

Area Printing & Shipping
Hong Kong 2 weeks
Rest of Asia 3-4 weeks
USA/Canada 3-4 weeks
Europe 3-4 weeks
Australia/New Zealand 3-4 weeks
Rest of the World 4-5 weeks

NOTE: These times do not take into account heavy mail traffic periods, such as Christmas

Of course! This book is all about the child. Children enjoy reading more if the story is about them. This is why our books allow you to personalise the child’s name and look, as well as choose two languages of your preference. Some of our books even allow you to personalise a second character.
Click here to see how customization works.

We say 0-8, since customers have ordered our books as a baby gift, for a baby being born to a multi-lingual family or a family living abroad. Others have ordered the book as a bedtime story where dad reads one language and mom the other. While some bought it for children who are starting to learn a new language in school.

Yes! We are constantly adding more languages and more stories. If you have a specific language in mind, write us a quick message. We will let you know if and when we can add your language.

US$ 37.99 – all books have the same price, including worldwide shipping.

After processing the payment, you will immediately receive a confirmation email, including the invoice and a summary of your requested customization details.

Please contact us as quickly as possible, so we can try to stop the printing process.

Send us a message. We will immediately check what we can do to amend the problem.

Your data is protected. We take this very seriously. Click for more detail